> ## Documentation Index > Fetch the complete documentation index at: https://docs.gcore.com/llms.txt > Use this file to discover all available pages before exploring further. # Server suspended for non-payment A virtual server is suspended when the account balance falls below the minimum required to cover the renewal. Billing continues to accrue during the suspension period. ## Signs of non-payment suspension Two indicators appear when a server is suspended for non-payment: * The server's **Service status** shows **Suspended** in the server list. * On the dashboard, the **Minimum amount for service activation** value exceeds the current **Account balance**. Server list showing a server with Suspended status ## Reactivate the server There are two ways to reactivate a suspended server. ### Recharge the account balance When funds are added to the account balance, the system automatically applies them to unpaid services and reactivates the server immediately. 1. At the top of the page, click **Dashboard**. On the dashboard, click **Add funds** in the **Quick access** section. Dashboard Quick access section with the Add funds button 2. Select a [payment method](/hosting/payments/pay-for-gcore-services-payment-methods) and complete the payment. ### Reactivate through auto payment When [auto payment](/hosting/payments/set-up-auto-payment) is enabled, the system first deducts from the account balance and — if the balance is empty — charges the linked card. If both are empty, services are suspended. The system retries the charge 10, 5, 4, 3, 2, 1, and 0 days before the services expire. Add funds to the linked card — the next automatic retry will charge the card, credit the account balance, and reactivate the server. ## Payment timing Crediting times depend on the payment method. * **Card charge:** funds are credited to the balance within 15 minutes. * **Bank transfer:** funds are credited within five business days. The server is reactivated as soon as the payment covers the outstanding balance. ## Verify the payment Track the payment status in the **Billing** section depending on the method used. ### Manual balance recharge Track the payment in **Billing** > **Payments**. When a payment is initiated, the system creates a record with **New** status. Once the funds reach the account, the status changes to **Paid**. Payments section showing two payments with Paid status ### Auto payment charge Track the charge in **Billing** > **Expenses**. Each charge attempt creates a row. When the charge succeeds, the **Not paid** column shows zero and the **Payments** column shows the corresponding payment number. Expenses section showing rows with zero Not paid values after successful charges If the funds do not appear on the balance within 15 minutes, contact [support](/hosting/contact-our-technical-support). ## Server deletion after non-payment A suspended server that remains unpaid transitions to **Stopped** status after the suspension period. If the server remains in **Stopped** status for 14 days, it is automatically deleted and all data is permanently erased. KVM-SSD-1 servers are deleted five days after non-payment. To delete a server manually, the initial monthly billing period must have expired. Because payment covers the full first month, manual deletion is not available during that period. After the first month, billing switches to daily charges and the server can be deleted at any time.