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The Products tab of Vendor settings sets which products are available to every customer account by default, unless a customer has a personal visibility setting that overrides it.
Products tab with CDN, Cloud, and Object Storage toggles

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Enable or disable a product

Toggling a product on activates it for every customer who doesn’t have a personal override for that product. Toggling a product off only succeeds if none of the affected customers have that product in the Trial or Active status, because a product can’t be disabled while a customer is actively using it; those customers must first move to the Trialend or Paused status before the global toggle can turn the product off. This is the same status restriction that applies when disabling a product for one account. For a customer without a personal override, disabling a product globally:
  • Deactivates the product in that customer’s personal visibility settings.
  • Deactivates all of that customer’s settings for the product, found on the account’s Products tab (Accounts > account ID > Products).
  • Removes the product from that customer’s Customer Portal.
A newly created customer account has every product from the global visibility settings available by default.