Skip to main content
DCI manager handles ISO images for dedicated servers under Templates > ISO-images. Upload and mounting errors appear during the ISO installation process when the file doesn’t meet format or size requirements, or when the IPMI proxy fails to attach the image.

​
Upload failure

If the ISO image upload fails, check that the file meets all requirements:
  • The file extension must be lowercase: .iso, not .ISO. Use only letters and numbers in the filename.
  • The file size must not exceed 9 GB.
  • No more than four ISO images are allowed per account.
  • ISO images are automatically deleted after 24 hours.
If the upload still fails, delete the failed image and try again. DCI manager shows a Delete the ISO-image button in the error dialog.

​
Mounting error

If DCI manager shows the following error when mounting an ISO image on a server:
Delete the ISO image and upload it again. If the error persists, contact support.